Dear Service Provider #poorservice

So I decided to post a little something to help our wonderful service providers across the world because apparently it seems that logic is lost in translation wherever you are when dealing with the 10th wonder of the world that is the service desk. My rant has to do with an experience I had with Read More …

Thought For The Day: Service Management

Hmm…I really love to rant. It’s an outlet that allows me to share some of my frustrations with the world. Is it a healthy way to release your emotions in a digital media space? Who knows, but I think it’s better than letting all the pent-up frustration go nowhere and if it does help an Read More …