Dear Service Provider #poorservice

So I decided to post a little something to help our wonderful service providers across the world because apparently it seems that logic is lost in translation wherever you are when dealing with the 10th wonder of the world that is the service desk. My rant has to do with an experience I had with Read More …

Consumer Rights D.I.Y

You would think in this day and age that the customer would matter and their rights would be protected but let’s be honest here…We are on our own fighting against the system and money does make the world go around. There is no one to help you, the expectation of the consumer always being right Read More …

Passing The Consumer Around The Bucks:

Generally speaking I’m a pretty patient guy. Sure I’m more grumpy than the average individual due to my realistic and overly logical approach to the world. I don’t take too much to heart and I think I’m pretty relaxed when it comes down to it. But I do have a few gripes that hit home Read More …

Thought For The Day: Service Management

Hmm…I really love to rant. It’s an outlet that allows me to share some of my frustrations with the world. Is it a healthy way to release your emotions in a digital media space? Who knows, but I think it’s better than letting all the pent-up frustration go nowhere and if it does help an Read More …